User Agreement

Agreeing with our work process

WELCOME TO IVAN Dimensions PVT. LTD.
Kindly read our Website User Agreement cautiously. It would properly direct you to use our Company's website in a legitimate way. Maintaining ethical and lawful digital business relations is what we prioritize. Our terms and conditions for using the website of 'Ivan Dimensions' state all the crucial essentials in this context. It's between you (the website user) and Ivan Dimensions (Insert Company Address).

READ CAREFULLY
Herby, you agree and endow your unreserved agreement to carefully read and accept these terms and conditions before using our website.

PREAMBLE
Use of our website is entirely based upon your unrestricted acceptance of our terms and conditions. Except or else specified by both the end (you and us), your approval of this User Agreement shall be a sign of your use and/or registration with 'Ivan Dimensions Pvt. Ltd.'. These terms and conditions (also our Privacy Policy) outline our entire non-chargeable Website User Agreement. However, things may differ in case of any prior contract or understanding with you in this respect. If you insert your 'Company Name' at the time of registration, then, the user agreement shall be between us and that company. In such circumstances, the business would take place accordingly (in-between you or your company and us).

SOLE DISCRETION
The procurement of IT services from us is subjected to the pre-mentioned Terms and Conditions. It can be changed only after mutual agreement between our website users or valuable clients and us. Our company holds the right to change its website user agreement as and when required, depending upon business and domain requirements. We assure to bring it to your attention on-time. The Company may gather round information and materials received from you (e.g., name, address, e-mail address or more) through your use of the Website on legal grounds. Besides,' Ivan Dimensions Pvt. Ltd.' would have sole discretion, for time to time website changes, modifications, adding or removing any portion of this Agreement (in parts or whole), when required. The Company, at its lone prudence and at any moment may amend, shelve or cease any content, logo, or design of the website. Things will be the same in respect of the website database. The Company has every right to enforce restrictions on certain features and services and also restrict your admittance to some parts or the entire website without prior notice.

CONTENTS, COPYRIGHTS & TRADEMARKS
The professional website of 'Ivan Dimensions Pvt. Ltd.' is copyright protected and is pursuant to copyright law under India's jurisdictions, lawful international principles, and other intellectual property laws. The logo, technique, configuration, materials, information, text, data, articles, screens, WebPages, images, videos, audio, and others are exclusive properties of our Company. Until and unless notified (and we provide access) in an appropriate manner not a single part of it can be copied, displayed, licensed, modified, reused, sold, distributed, downloaded, published, transmitted, reposted, reproduced, or used for commercial purposes. However, it would differ if you give your unreserved acceptance that every single part that you copied part is incorporated with the proper trademark or copyright attributions. Neither can you use our website's contents in any manner that delivers a forged, construed, and deceptive idea. There are different trademarks and service marks that you may come across while surfing our company website. These are properties of its respective owners (our valuable clients). It can be solely used with their prior permission.

Contents of 'Ivan Dimensions Pvt. Ltd.' website has been uploaded on an “as is" basis. On certain website development and designing grounds, we may discontinue keeping our website live. Similarly, there may be postponement, interruptions, and omissions of certain information. We don't provide warranties, in this respect. Neither do we endorse the accuracy and timeliness of any advice, database displayed, materials uploaded or distributed through links at our Company website. 'Ivan Dimensions Pvt. Ltd.' has designed and developed for delivering exceptional IT-related services. Make sure that it doesn't get used in any other way without our consent from your end. You need to abide by the entire lawful copyright and trademark notices, rights information and restrictions pointed out. If you wish to make a request for our consent, please contact us

WARRANTIES & LIABILITIES
You will be solely responsible for uploading any unwanted materials to our business website that is against our user agreement. For that, we may adopt all the required legal proceedings. So, kindly look after these matters:

  • You won't hamper other users from using our Company website through your posts or any other means
  • You won't use unlawful, menacing, abusive, and sexually explicit posts that affect our goodwill You won't encourage any criminal activities that may mount civil liability for you
  • You won't violate or disobey the law or governmental regulation while using our website
  • You won't plagiarize with our third parties, exploit rights of privacy and other proprietary rights of our business website
  • You won't upload a virus and other disparaging elements that may hinder our reputation
  • You won't use our website on commercial perspectives like an advertisement
  • You won't mislead people with our website contents
Hereby, you agree to assure that you will drive no harm to the Company, its employees, directors, agents, affiliates, licensors, and whosoever involved. You will be responsible for all sorts of penalties and losses including court costs if you breach our terms and conditions mentioned in the user agreement. We hope that you shall cooperate in the best possible way.
You must be aware that the internet world is volatile. 'Ivan Dimensions Pvt. Ltd.' and people associated with it don't warrant that the function of this website will be uninterrupted at every point. Neither do we warrant that the information accessible through www.ivanDimensions.com is complete and up to date. The Company holds the right to add change or erase it as and when required without prior notice. Note that, we do not keep an eye on any transaction between our website users and our third-party providers of products or services. Whereas, we remain dedicated to ensuring the accuracy of the information on this website and hope that it won't be treated as a medium for generating business from our end. We give emphasis to our brand and trademark beyond geographical boundaries and also within the nation. As a visitor and also a user of this website you have substantial access to some of its crucial WebPages which, you will surf at your own risk.

USE & ACCESSIBILITY
You will come across certain third-party hypertext links and pointers on our business website. Any such links do not involve or endorse any third-party material or contents. Also note, some comments and information on Company's website are based on management’s business goals, expectations, and estimates in respect of the present industry. Statements uploaded here are advanced proclamations and don’t guarantee any sorts of future performance that would be free of risks, uncertainties, and assumptions. For that reason, the outcome may differ from what has been forecasted earlier. Make a note that, competitive pricing, domestic and international financial conditions and market demand plays a crucial role over here.

'Ivan Dimensions Pvt. Ltd.' has a robust standing policy for which we don't accept any sorts of creative ideas or materials other than the specifically requested and solicited ones. This has been ideally done to avoid probable misinterpretation and false impression in-between us and our website users or in between us and the owners of creative ideas, innovative concepts, or materials. If you send any unregistered information in this context to the Company, the information shall be considered as Company's property and can use the same in an unrestricted way.

CANCELLATION AND REFUND POLICY
Our refund policy has been devised to define the situations under which Ivan Dimensions Pvt. Ltd. will provide a refund, the procedure for claiming a refund, and the responsibility of Ivan Dimensions Pvt. Ltd. in circumstances resulting in such a claim. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

All the information that we collect is utilized for bettering our website’s content, to notify the clients about our website updates, or to look into the problem with their request. In case you do not want to receive an email from us in the future, please inform us by writing to us either through e-mail or letter.

COVERAGE & SCOPE

  • Our refund policy covers the refunds by Ivan Dimensions Pvt. Ltd. and/or a website owned and managed by Ivan Dimensions Pvt. Ltd. a creative digital agency in India
  • This policy does not have any application for companies that are not owned or controlled by Ivan Dimensions Pvt. Ltd. or for persons not employed or managed by Ivan Dimensions Pvt. Ltd. This includes any third-party service and/or product providers bound by contract and also, any third-party websites to which Ivan Dimensions Pvt. Ltd.’s website link.

FILING A CLAIM

  • At Ivan Dimensions Pvt. Ltd. a creative digital agency in India we take every project with the final product insight. It is as much our responsibility as the clients. So, we believe that every effort should be made to reach a solution that is fully acceptable reciprocally in case of any situation where dissatisfaction related to services comes. Only when things are completely out of hand that a refund should be considered.
  • Our final aim is to come to a mutually acceptable solution. Even then if for some reason you are not satisfied and think about going for a refund claim, it is our request that you take out a few precious minutes to write to us at info@ivanDimensions.com for a final dialogue prior to requesting a refund.
  • Only if we are unable to reach a common ground with you after talks should a refund claim be filed.

Website Web / Graphic design Delivery Time

  • Full refund: In cases where the project has not been started or if the initial design style has not been approved. The Full Refund policy will initiate after receive the upfront payment date and will take 180 days to refund the amount.
  • Partial refund: If there is a failure to deliver as per our delivery policy after the approval of the initial design style. The partial refund will be in proportion to the work completed.
  • No refunds: If the project has been completed and uploaded on the server.

Logo design/brochure design

  • Full refund: In cases where the project has not been started or if the initial design style has not been approved.
  • Partial refund: If there is a failure to deliver as per our delivery policy after the approval of the initial design style. The partial refund will be in proportion to the work completed.
  • No refunds: If the project has been completed and uploaded on the server.

Web programming

  • Full refund: If the project has not been initiated.
  • There is an agreement for every web programming project. However, if there is no agreement and no clear discussion of the refund policy, the following delivery policy will hold true.
  • A partial refund will be issued as per the judgment of the service provider if we fail to complete the project in accordance with the delivery policy and contract of agreement. The amount will be calculated by Ivan Dimensions Pvt. Ltd. taking into account the proportion of the project completed and the proportion yet to be completed as per the pre-defined scope of the project.

DEDICATED HIRING (OFFSHORE STAFFING SOLUTION)

NOTE:

Ivan Dimensions Pvt. Ltd.’s delivery commitment is subject to:

  • Full refund: If the project has not been initiated by the programmer/ designer/ content writer/ SEO expert or any other resource and/or staff.
  • Proportionate refund: In accordance with the amount of work done till the time client decides to cancel the order.
  • No refund: For the time that the services have already been provided. If the client is not satisfied with any level of work, he must immediately bring it to the notice of our project manager and ask for any discounts for the work loss. Any negotiations at a later date will not be entertained.

IN ADDITION
This agreement shall be governed in accordance with the law. The Website User Agreement is entirely combined with crucial concords between 'Ivan Dimensions' and you. If for any reason we figure out contemplation of this agreement we may book you under the jurisdiction's legal principles. Also take note that, if we don't enforce any of these provisions by any chance, don't consider it as a waiver.
This agreement shall be governed in accordance with the law. The Website User Agreement is entirely combined with crucial concords between 'Ivan Dimensions Pvt. Ltd.' and you. If for any reason we figure out contemplation of this agreement we may book you under the jurisdiction's legal principles. Also take note that, if we don't enforce any of these provisions by any chance, don't consider it as a waiver.
We appreciate your visit to 'Ivan Dimensions Pvt. Ltd.'. Feel free to contact us @ +1 832 548 5769 (USA) +44 20 8638 8536 (UK) or contactus@ivandimensions.com